IT help desk services

If you need help with a council IT device, please contact our IT service desk.

If you are calling from a mobile device or a home phone, dial 01543 308300 to reach our IT service desk team – Asad, Tim, Richard, Craig, Dave and Di. If you are using a council land line, you can call 1111.

You can also email support requests to

The service desk is open/provides support between 8am and 6pm Monday – Friday.

Where is the team based?

If you want to visit the team, they are located in Frog Lane, on the ground floor, just past the drinks machines towards planning.

Any questions?

If you have any questions about the IT service desk, please Information & Communications Technology Manager,